Re: Canon BJ610

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#197

From: Peter Young
Date: Mon, 16 Sep 1996 00:00

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In article <1378@assyst.win-uk.net>, dpope@assyst.win-uk.net (Dave Pope)
wrote:

> RELIABLE Chris? Tell me the secret, please. If I don't use my
> BJC600 for a couple of days, it bungs up solid and I have to steep
> the print head overnight in a cartridge cleaner to get any life
> out of it. I've e-mailed Canon about this, but the silence has been
> stunning!

This is also representative of problems one of my pals suffered with his BJ600....
I think he only printed about 400 pages in the year he had it.... Either
Jets blocked solid or they deposited their contents over the innards of the
printer... it was repaired under warranty twice.... even had to buy replacement
cartridges on its return from Canon.... 

It was no response from Canon for him also. They failed to respond to his letters/calls
etc and failed to solve the problems and left a very nasty taste.... he will
never touch another Canon product in his life! 

From what I have seen/heard/read about the Canon printers is if they work
they are good... if they don't then Canon won't really help you either.. it
seems that you're on your own...

I on the other hand have had a DJ500C for four years plus now... one minor
problem with paper pickup two and a half years into its life... it was
picked up by HP and a replacement refurbished machine left at the same time
all within a couple of days of reporting the fault .... I would recommend HP
any day.

--
Peter Young 

Luciano Pavarotti : An Acorn Risc PC - Both the best in the world

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<ant1011150b0R%PL@xmm4.xra.le.ac.uk> <ant110946b49jwpJ@pprewett.ozemail.com.au> <19960913.144446.71@woodfrd.demon.co.uk><na.6a6aa9470d.a50120quilljar@argonet.co.uk> <1378@assyst.win-uk.net>

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From: Peter Young <pyoung@argonet.co.uk>
Subject: Re: Canon BJ610
Date: 1996/09/16
Message-ID: <na.81b604470e.a50320pyoung@argonet.co.uk>
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references: <ant1011150b0R%PL@xmm4.xra.le.ac.uk> <ant110946b49jwpJ@pprewett.ozemail.com.au> <19960913.144446.71@woodfrd.demon.co.uk><na.6a6aa9470d.a50120quilljar@argonet.co.uk> <1378@assyst.win-uk.net>
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