🚀 go-pugleaf

in article <44103@oliveb.olivetti.com>, noid@olivej.olivetti.com (The Pizza Terminator) says:
> 
> 
> Is the Atari offer to trade in dead computers still going?
> 
> I have a dead 520STfm that I would like to replace.
> 
> What are the prices for the entire ST line?
> Where does one send the dead computer, and
> packaged in what (must it be the original packing)?
> How long does it take?
> What are the general guidelines for acceptance of
> the traded-in computer?

To replace a 520STFM the charge is $115.00. To take advantage of 
the replacement policy, you will need to do the following:

1. Package up your 520STFM and the power cable in a box that 
   will get the computer here safely

2. Include in the box a check made out to Atari Corporation for 
   $115.00. Also include a letter stating that your computer is 
   damaged and you would like it replaced. Be sure to include an
   return address for shipping. This address must be accessible 
   by UPS.

3. Send the computer, the power cord, the letter, and the check
   to the following Address:

	Atari Corporation
	390 Caribbean Drive
	Sunnyvale, CA 94089
	Attn: Door 17

Guidelines for Replacement
--------------------------

1. We do not accept computers which have been modified. This means
   memory upgrades, etc. This basically means that if the computer
   has been modified and damaged beyond belief, we will send it back
   to you as is.

2. We do not offer upgrades through this policy. We replace for the
   same machine you currently own.


In regards to your question regarding other prices for replacement,
they are many replacement prices and since they do periodically 
change, Customer Relations has asked us not to give out the entire
list of prices. If you need any other replacement pricing on specific
items I will be happy to send them to you via Email.

Last but not least, the turn around time is usually 3-4 weeks from
the time you send in the unit.

In you (or anyone else) has any other questions, please drop me a 
note in Email.

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John Townsend 						 ames!atari!towns
Atari Corporation, Technical Support
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