Article View: comp.sys.atari.st
Article #22898Re: FAST Technologies... Problems
From: John Hutchinson
Date: Thu, 21 Jan 1993 16:22
Date: Thu, 21 Jan 1993 16:22
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In article 27665@nosc.mil, healy@nosc.mil (Mike Healy) writes:
>In article <1993Jan20.012218.23803@magnus.acs.ohio-state.edu> jeffmay@magnus.acs.ohio-state.edu (Jeff A May II) writes:
>>(dhbutler@magnus.acs.ohio-state.edu writes:
>>
>>> {remarks about FAST Technologies deleted}
>>
>>Well, I have had a similar problem with FAST Technologies.
>>On November 25 I ordered a Tiny Turbo '030 from FAST
>>Technologies. When I asked how long it would be before I
>>would receive it, I was told about 10 days. Allowing extra
>>time due to the holidays, I waited until the end of December to
>>call back. I was then told that they were "printing the manuals,"
>>and that I should get it by the second week of January at the
>>latest. I just called back on January 16, and was told that
>>it would be another week. A couple of days later, I got my credit
>>card statement which indicated that I had been charged for the
>>Tiny Turbo on December 10, even though I was told that I would
>>not be billed until the product was shipped. I haven't had a chance
>>to call again yet, but obviously I am very unhappy with the service
>>of FAST Technologies, and will probably never purchase anything else
>>from them.
>> --Jeff
>>jeffmay@acs.ohio-state.edu
>>
>
>Isn`t it illegal to bang a credit card for a product that is not being
>shipped?
>
>Mike Healy
>
Nope, as long as the product is shipped within 30 days (that might be 60 days)
of charging the card. Of course, most business do have the policy of not
charging a card until the order is shipped but let's face it, errors happen.
BTW, I did relay Jeff's complaint on to Jim Allen at Fast Technology who
said he would contact Jeff personally and try to resolve it.
---
___________________________ John "HUTCH" Hutchinson _________________________
_________________ Fair Dinkum Technologies Member - IAAD _______________
________________ "No worries, mate... it's from Fair Dinkum!" _______________
____________ email: hutch@bellman.lanl.gov GEnie: FAIR-DINKUM _____________
Technical Details
Message-ID:
<1993Jan21.162254.25676@newshost.lanl.gov>Path:
arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!uwm.edu!zaphod.mps.ohio-state.edu!saimiri.primate.wisc.edu!ames!agate!dog.ee.lbl.gov!hellgate.utah.edu!lanl!ilmen!hutchReferences:
<1993Jan20.165910.27665@nosc.mil>Show Full Headers
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Newsgroups: comp.sys.atari.st Path: arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!uwm.edu!zaphod.mps.ohio-state.edu!saimiri.primate.wisc.edu!ames!agate!dog.ee.lbl.gov!hellgate.utah.edu!lanl!ilmen!hutch From: hutch@bellman.lanl.gov (John Hutchinson) Subject: Re: FAST Technologies... Problems Message-ID: <1993Jan21.162254.25676@newshost.lanl.gov> Sender: news@newshost.lanl.gov Reply-To: hutch@bellman.lanl.gov Organization: Los Alamos National Laboratory References: <1993Jan20.165910.27665@nosc.mil> Date: Thu, 21 Jan 1993 16:22:54 GMT Lines: 45