🚀 go-pugleaf

In-reply-to: cbatt!cwruecmp!wang@ucbvax.Berkeley.EDU  (Tsu Hua Wang)

> 	Hi, Atari ST's VIP professional users. Did you ever get
> free upgrade of VIP professional, i.e. Gem version. I called
> ISD Marketing, Inc. (416-479-1880). They are insisting on $19.95
> upgrade fee for their profit. I tried to call VIP Technologies 
> (805-967-4434). But, no one answers phone.
> 
> 	Is VIP Technologies still in the business? If they are, are
> they keep their promise on the VIP deal, i.e. as soon as Gem version comes
> out, the old VIP owner will get free upgrade?

I bought the new Gem version of VIP last month through ISD Marketing,
Inc.  I got the number of ISD by calling the old VIP number, so
I assume VIP is either out of business or has transferred all of
their customer support operations to ISD.  When I expessed surprise
to the ISD representative over the $19.95 charge, I was told sorry,
but we've put more effort into the new VIP than we expected to so
we've decided to charge for it.  I suppose they could be sued for
breach of contract, but who's going to bother for that small an
amount of money?  Since ISD is located in Canada, that $19.95 can
be paid in Canadian dollars, reducing the cost somewhat.

The product itself is nice.  Dropdown menus replace the Lotus-style
menus, graphics are used to deliniate the rows and columns, and
the mouse can be used to move around the spreadsheet.  And best
of all, it is no longer copy protected, so you can put away that
annoying key disk.

--Mike Fischer <fischer@yale.arpa>
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