🚀 go-pugleaf

	A few days ago I posted a request for help with the Mark Williams
'C' shell program, 'msh', giving me 4-bombs when reading the profile.
	I'd like to say publicly that I'm happy with the help given,
especially from Mark Williams Co.

	I called what is for the West Coast a toll free number, 800-692-1700,
and told the nice lady I owned a MWC product, and could I speak to customer
service, please?  Customer service listened to my problem, asked if I had
made a backup as recommended, (I had not), and said "Sounds like you have
a bad copy of the program" and said they would send me a new disk.  I gave
them my registration number from inside the manual, along with my address,
and rang off.
	The whole process took under 5 minutes.  Assuming I really do get a new
disk, I consider that pretty good service.  It is especially good since
I am witness to a trend that combines a decline in quality with a decline
in service in the industry in general.

	Thank you, Mark Williams Company, Mike Berkley, and all the others
who offered help.

		Mike Tassano
		Arete' Computers


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UUCP:   {ucbvax, hplabs}----!sun!aeras!miket
Disclaimer: Only I am responsible for what I say. Even a parrot has opinions.