🚀 go-pugleaf

I've been considering WordPerfect, and I'm getting a little confused.  It's as
if there are two different WordPerfects.  On the one hand, Pavneet Arora writes
from Canada and says:

  >In response to Neil Harris' comment that the support is excellent, I have
  >a few comments of my own:
  >
  >	1. No company,  software or otherwise, should be able to release 
  >	   a product that doesn't even come close to working.
  >	   Bugs are one thing - fatal bugs another.  I use the following
  >	   analogy - If I approached WP and asked them to give me
  >	   a copy of the software, and then told them that I would pay
  >	   them in a few months i.e. whenever I could afford it, I would
  >	   not expect them to hand over the package.  And yet, WP has
  >	   taken money from users and then handed over a useless package
  >	   without ever notifying any of its users that there are problems.
  >	   And when a user tracks down the bugs and calls WP, they say
  >	   they are aware of it and a working version should be out soon.
  >	   Soon in my case has meant 3 months now, and I still don't have
  >	   a working version.

...etc.

  >I think the larger issue here is the ethics with which high tech companies
  >operate.  Personally, I don't feel that WP has thus far exhibited anything
  >that
  >qualifies it for the praise that Neil Harris had to offer.  My experience
  >has been in dealing with WP both in Canada and the US for the past three 
  >months now.

On the other hand, Rich Dankert replied with glowing praise to a request for
information on WordPerfect:

  >In article <2143@cup.portal.com> RJknees@cup.portal.com writes:
  >>Hey everyone!  I'm looking for someone who has (or has used) WordPefect on
  >>the Atari-ST.  I'm thinking of buying this software!
  >

...answers to questions 1-4

  >>
  >>5.  Any other opinions or comments RE: Wordproccesing on the ATARI-ST
  >>
  >	Contrary to all the comments from user's of Word Perfect in the 
  >	negative aspect, I can say that the version I got didn't have all the
  >	bugs that I had seen mentioned. In fact Word Perfect Corp. is 
  >	one of the best software makers that I know of. If you OWN the 
  >	program, and have a problem with it, and they have a newer version
  >	of it, they will send it to you, second day air sometimes.
  >
  >	This is one software maker that really backs their product!

What's the deal here?   Are we talking about two different versions of 
WordPerfect for the ST here, is there a different version in Canada, or
does Pavneet Arora use features that Rich Dankert doesn't?  ?  Can someone
clarify?  Also, some discussion of other peoples experiences would be great.

And, yes, Virginia, there is such a thing as multi-tasking ;-).

Cheers--

Al

-- 
Al Gaspar	<gaspar@almsa-1.arpa>
USAMC ALMSA, ATTN:  AMXAL-OW, Box 1578, St. Louis, MO  63188-1578
COMMERCIAL:  (314) 263-5118	AUTOVON:  693-5118
uunet.uu.net!gaspar@almsa-1.arpa