🚀 go-pugleaf

In article <1073@atari.UUCP>, good@atari.UUCP (Roy Good) writes:

> Answer from the "guys at Atari"...
> The Mega system
> sales program described in the message from Keith Hedger pertains to computer
> specialty dealers only. One would think that Mr. Hedger would collect his 
> facts carefully before launching such a vitriolic attack in error. Atari's 
> 
> Larry Samuels
> V.P. Strategic Markets, Atari Corporation (U.S.)
> --------------------------------------------------------------------------- 

Mr. Hedger's posting states that he talked to two dealers who both had
the understanding he reported. That sounds like sufficient care in
collecting his facts. Unless, that is, you claim he is lying.

The constructive response to Mr. Hedger's posting would have been to
find out who the dealers he talked to were and who at Atari was giving
them the wrong info. Next you should have found out who else had been
given the same impression by this person (or persons, of course) and
contacted them with the correct information.

Atari has a considerable credibility problem in dealer relationships.
On the one hand, it apparently has some policy statements which are
circulated at the vice-presidential level and then it has the _real_
policies which are what the dealers hear from the company. There
appears to be enough inconsistency here to be causing some dealers
to consider abandoning the line.

If I were a _computer_ dealer being told that I have to sell an unwanted
~$2000 item to my customer in order to be allowed to sell him a $1699.95
device he wants while the _music_ dealer a block away doesn't have this
restriction I would be talking to my lawyer or C= Amiga by now.

Thos Sumner       (thos@cca.ucsf.edu)   BITNET:  thos@ucsfcca
(The I.G.)        (...ucbvax!ucsfcgl!cca.ucsf!thos)

OS|2 -- an Operating System for puppets.

#include <disclaimer.std>