🚀 go-pugleaf

Dom Alvear writes:
> I bought TWO (2) of their memory upgrades for my 520ST, and they
> DIDN'T work!  It seems the instructions for installation were
> misprinted, and the owner wouldn't (or didn't know) tell me!

I bought one memory upgrade from them, and although the hardware
works good enough, their service is so unbelievably bad that I feel
it is my duty to inform everyone else about it.   This is probably the
third time I've posted this info, but it's good to make sure everyone
new hears it.


>                    It took over SIX MONTHS (from Dec. '88 to July '89)
> for me to get the cases in working condition, and I STILL DON'T HAVE
> EVERYTHING PROMISED!

This sounds familiar.  They have a tendency to delay and delay and delay.
I ordered a memory upgrade from them, and after two weeks I still hadn't
received it in the mail.  So I called them up again, and of course they
are too cheap of an outfit to have a 800 line, so inquiring about my
late order had to be done at my expense.  I wouldn't have minded paying
for a call or two, if only they had told me the truth.

Tech Specialties are outright lairs.  They told me my upgrade was "in
the mail," so I left them alone for another week.  But it still didn't
arrive, so once again I called.  (This is getting expensive, on a
starving college student's budget.)  They said, more or less, "oops,
gee darn, we ran out of parts, and we never shipped your order after
all.  And, in the time since you ordered, the chip shortage has raised
the cost of your order to ...."  Great.  The guy on the phone was
actually angry at ME for wondering what the problem was.  They weren't
even going to tell me that they wanted more money!  Instead they were
just waiting for me to call them!

So, t.s. is slow.  And, they lie to you to cover up their screw ups.
And, worst of all, AFTER I HAD MADE MY PURCHASE AGREEMENT (an oral
contract over the phone), they demanded more money!!!  They already
had one check from me, but wanted another $20 or $30 before they'd ship
my order!

Being the young freshman that I was, I stupidly sent them the extra
money.  I should have talked to some government business agency about
them and tried to put them out of business.

Overall, I would stay as far away from Tech Specialties as possible.
They are crooks, and their hardware is just average, certainly not
worth the seemingly endless nonsense you have to endure to get your order.

-- Jim