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Thread View: comp.sys.celerity
1 messages
1 total messages Started by Jonathan Harris Fri, 26 Feb 1988 17:45
RE: Celerity help
#38
Author: Jonathan Harris
Date: Fri, 26 Feb 1988 17:45
23 lines
1857 bytes
It seems unlikely that Celerity would give away such a list.  
Customer lists are important assests that most companies do not freely
toss around.
One account
manager( I don't remember his name offhand) said that Celerity was negogiating
the possibility of selling its customer support business off to another
company. He claimed that there are enough machines installed to make it worth
while for some other company to make money servicing Celerity machines.
Of course, I doubt Celerity would tell us "We are going to go under, and
your machines will become unservicable". He said there are about 200 machines
installed around the country (~$2-4 million a year in servicing).
Regardless of the economics of this, I doubt that we could simply service
the machines ourselves using such a list to exchange parts; although if 
Celerity did go bellyup, such a list would be useful in making any claims
against their assests.  
---------------------------------------------------------------------
Jonathan G. Harris                   Bitnet addresses: jghha8r@uchimvs1 
The James Franck Institute                            harris%go-han@uchicago
The University of Chicago             arpanet:     harris@go-han.uchicago.edu
5640 S. Ellis Avenue                  alternate:   harris@oddjob.uchicago.edu
Chicago, Illinois 60637                            ...!oddjob!go-han!harris
(312)702-7234
                                      numerical harris@128.135.4.20
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