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Article #1819

Re: Delays in DS5000 shipping? (Summary)

#1819
From: Rice Don D
Date: Mon, 06 Aug 1990 18:37
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In article <1990Aug4.013555.11650@hayes.fai.alaska.edu>, fnddr@acad3.fai.alaska.edu (RICE DON D) writes...
>So, are people seeing big delays in their orders for the DS5000?  I'd really
>like to know if this is a genuine production problem or yet another kink in
>our distribution pipeline.  (Perhaps I should have guessed that "Digital has
>it now" implies that the customers DON'T have it now...)

Judging by the number and distribution of responses, this is a genuine
problem, with a lot of overdue systems being promised for September.  The
delays appear to have hit people ordering after May, with later orders getting
the longest shipping delays.  Other comments:

..delays also experienced in hard disks and DS3100 orders this summer.

..some who received DS5000's felt the number of DOA or terminally ill units
   was unusually high, and thought replacements may have eaten into the
   production.

..notes from DEC and resellers indicate that demand was substantially higher
   than expected, but that the September timeframe for catching up is credible.

..several people noted that other new systems announced this spring and
   summer by other vendors were experiencing delays comparable to or longer
   than what we are seeing on the DS5000.

Thanks to all who replied, I guess misery does love company.

Don Rice                                  Internet: fnddr@acad3.fai.alaska.edu
Geophysical Institute                     E-mail:   fnddr@alaska.bitnet
University of Alaska                      Phone:    (907) 474-7569
Fairbanks, AK 99775                       Loran:    64.86N 212.16E
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From: fnddr@acad3.fai.alaska.edu (Rice Don D)
Newsgroups: comp.sys.dec
Subject: Re: Delays in DS5000 shipping? (Summary)
Message-ID: <1990Aug6.183722.8677@hayes.fai.alaska.edu>
Date: 6 Aug 90 18:37:22 GMT
References: <1990Aug4.013555.11650@hayes.fai.alaska.edu>
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