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Article View: comp.sys.dec
Article #3757

Re: DEC Support?

#3757
From: Lawrence B. Henry III
Date: Mon, 16 Nov 1992 23:51
45 lines
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In article <DGRAY.92Nov16133448@menudo.uh.edu>, dgray@menudo.uh.edu (Dennis Gray Jr.) writes:
|>Path: eco.twg.com!uunet!ukma!wupost!zaphod.mps.ohio-state.edu!menudo.uh.edu!menudo.uh.edu!dgray
|>From: dgray@menudo.uh.edu (Dennis Gray Jr.)
|>Newsgroups: comp.sys.dec
|>Subject: DEC Support?
|>Date: 16 Nov 1992 19:34:48 GMT
|>Organization: Academic Computer User Services
|>Lines: 28
|>Message-ID: <DGRAY.92Nov16133448@menudo.uh.edu>
|>Reply-To: DGray@uh.edu
|>NNTP-Posting-Host: menudo.uh.edu
|>
|>
|>I always thought that Digital "I wanna be IBM in the 90s" Equipment
|>Corp always justified their outrageously high prices with their
|>support.  However, it seems that DEC isn't the slightest bit
|>interested in their customers.  I sight several things:
|>
|>First, the technical sales line (800-DIGITAL) sometimes cannot even
|>tell me what parts I can use with my machine.
|>
|>DEC "support" will not even talk to you unless you have one of their
|>outrageously priced service contracts.  Besides, I thought the high
|>equipment prices went to pay for support...
|>
|>And now they cannot even supply tapes for their own machines.  A local
|>office supply has a 3M equililent to the TK50 tapes, but all three of
|>the DEC distributors I called have back orders (one guy said they had
|>"several thousand on order").  This is really insane.
|>
|>I just hope I can be around to see DEC founder and sink like IBM is
|>doing now...
|>
|>Disgusted,
|>-dennis
|>---
|>Dennis Gray, Jr.                                        DGray@uh.edu
|>		  "In UNIX We Trust" -Jerry Raschke
|>
|>
|>
Gee... you seem bitter ;-)

-Larry.
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Message-ID: <1992Nov16.235148.9336@eco.twg.com>
Path: arc1-ca.pugleaf.net!sparky!uunet!eco.twg.com!shiva.eco.twg.com!larry
References: <DGRAY.92Nov16133448@menudo.uh.edu>

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Newsgroups: comp.sys.dec
Path: arc1-ca.pugleaf.net!sparky!uunet!eco.twg.com!shiva.eco.twg.com!larry
From: larry@shiva.eco.twg.com (Lawrence B. Henry III)
Subject: Re: DEC Support?
Message-ID: <1992Nov16.235148.9336@eco.twg.com>
Lines: 45
Sender: news@eco.twg.com (News)
Nntp-Posting-Host: eco.twg.com
Reply-To: larry@eco.twg.com
Organization: The Wollongong Group (East Coast Operations)
References:  <DGRAY.92Nov16133448@menudo.uh.edu>
Date: Mon, 16 Nov 92 23:51:48 GMT
Lines: 45