Article View: comp.sys.dec
Article #3757Re: DEC Support?
From: Lawrence B. Henry III
Date: Mon, 16 Nov 1992 23:51
Date: Mon, 16 Nov 1992 23:51
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2140 bytes
In article <DGRAY.92Nov16133448@menudo.uh.edu>, dgray@menudo.uh.edu (Dennis Gray Jr.) writes: |>Path: eco.twg.com!uunet!ukma!wupost!zaphod.mps.ohio-state.edu!menudo.uh.edu!menudo.uh.edu!dgray |>From: dgray@menudo.uh.edu (Dennis Gray Jr.) |>Newsgroups: comp.sys.dec |>Subject: DEC Support? |>Date: 16 Nov 1992 19:34:48 GMT |>Organization: Academic Computer User Services |>Lines: 28 |>Message-ID: <DGRAY.92Nov16133448@menudo.uh.edu> |>Reply-To: DGray@uh.edu |>NNTP-Posting-Host: menudo.uh.edu |> |> |>I always thought that Digital "I wanna be IBM in the 90s" Equipment |>Corp always justified their outrageously high prices with their |>support. However, it seems that DEC isn't the slightest bit |>interested in their customers. I sight several things: |> |>First, the technical sales line (800-DIGITAL) sometimes cannot even |>tell me what parts I can use with my machine. |> |>DEC "support" will not even talk to you unless you have one of their |>outrageously priced service contracts. Besides, I thought the high |>equipment prices went to pay for support... |> |>And now they cannot even supply tapes for their own machines. A local |>office supply has a 3M equililent to the TK50 tapes, but all three of |>the DEC distributors I called have back orders (one guy said they had |>"several thousand on order"). This is really insane. |> |>I just hope I can be around to see DEC founder and sink like IBM is |>doing now... |> |>Disgusted, |>-dennis |>--- |>Dennis Gray, Jr. DGray@uh.edu |> "In UNIX We Trust" -Jerry Raschke |> |> |> Gee... you seem bitter ;-) -Larry.
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Newsgroups: comp.sys.dec Path: arc1-ca.pugleaf.net!sparky!uunet!eco.twg.com!shiva.eco.twg.com!larry From: larry@shiva.eco.twg.com (Lawrence B. Henry III) Subject: Re: DEC Support? Message-ID: <1992Nov16.235148.9336@eco.twg.com> Lines: 45 Sender: news@eco.twg.com (News) Nntp-Posting-Host: eco.twg.com Reply-To: larry@eco.twg.com Organization: The Wollongong Group (East Coast Operations) References: <DGRAY.92Nov16133448@menudo.uh.edu> Date: Mon, 16 Nov 92 23:51:48 GMT Lines: 45