Article View: comp.sys.dec
Article #3808Re: DEC Support?
From: Greg Pavlov
Date: Thu, 19 Nov 1992 14:42
Date: Thu, 19 Nov 1992 14:42
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1163 bytes
In article <DGRAY.92Nov16133448@menudo.uh.edu>, dgray@menudo.uh.edu (Dennis Gray Jr.) writes: > > First, the technical sales line (800-DIGITAL) sometimes cannot even > tell me what parts I can use with my machine. > I have used 800-DIGITAL a number of times over the past 3 years without encountering the above problem. Then again, I never had cause to ask them "What parts do you sell for a DEC 5000 ?" > DEC "support" will not even talk to you unless you have one of their > outrageously priced service contracts. Well, DEC did try using volunteers to man their support offices for a while. But after United Way removed the company from its participant list, DEC found that it had to start paying its people.... :-) pavlov@fstrf.org
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Path: arc1-ca.pugleaf.net!sparky!uunet!elroy.jpl.nasa.gov!sdd.hp.com!zaphod.mps.ohio-state.edu!ub!niktow!pavlov From: pavlov@niktow.canisius.edu (Greg Pavlov) Newsgroups: comp.sys.dec Subject: Re: DEC Support? Message-ID: <1734@niktow.canisius.edu> Date: 19 Nov 92 14:42:28 GMT References: <DGRAY.92Nov16133448@menudo.uh.edu> Organization: Canisius College, Buffalo NY. 14208 Lines: 22