🚀 go-pugleaf

In article <1990@niktow.canisius.edu>, pavlov@niktow.canisius.edu (Greg Pavlov) writes:
>   If DEC's reluctance to make bug fixes available is linked to software support
>   payments, it seems to me that, within this narrow view, it could still make
>   them available via internet if it was truly committed to this approach: as-
>   sign user logins to software support subscribers.  Yes, it would take work.

   Apologies if this has been suggested before.  Last patch I needed for
   VMS was sent electronically to the local office, where a TK50 was cut
   and shipped (yuk).  How many of us would object to providing DEC with
   a customer support account to which DEC could "FTP" patches.  Simple
   enough to disuser when it isn't needed.  (Shipping bug fixes might even
   get automated. :-)  This solves the legal issues, and lets DEC's
   customers receive patches in a few minutes, not days.  No loss of
   telephone support revenue; just a better service, probably at lower
   overall cost to DEC.  (It is rare in my recent experience for the
   system to be out cold for s/w reasons.)

   I use the term FTP in a generic way; surely real FTP isn't needed for
   this concept.  VMS_SHARE could do the job too in many cases.

   The list of known problems is another matter entirely (and one which I
   have little concern about either way).  Is this idea too complicated
   for DEC to provide easily?
--
Brent Sterner				AIX System Manager Apprentice
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