🚀 go-pugleaf

I would appreciate any input on the subject of third party
maintenance for Digital products.  Mail directly to me and I
will summarize to the net.

I am responsible for a MicroVax II at Glassboro State College
in New Jersey.  That's the only equipment under maintenance
now; however, some Ethernet equipment and RISC workstations
will need to be added in the future.

I'm not dissatisfied with DEC maintenance quality, only with
the price.  But I can't afford to save bucks and increase my
headaches.

I've had some contact with Maintech as an alternative.  I'd
appreciate any comments, good or bad, about Maintech, Digital
service, other alternatives, and general comments about the
relative ease or difficulty of coordinating maintainence with
a third party (for example, coordinating DEC warranty service
with third party service).

Thanks very much.

Mike Berman
Assistant Professor
Glassboro State College
berman@paul.rutgers.edu
(609)863-7323