🚀 go-pugleaf

My previous post ripped up HP because I was cut off after waiting for
30 minutes on a long-distance phone line, & then had to enter the
queue all over again.

I finally did get in touch with HP tech support - & to their credit,
they actually called ME back & stayed on for an hour.

Unfortunately, I still can't get Caere's Omnipage 6.0 to work
as it is supposed to, with my 4c HP scanner & Windows 95.
However, I HAVE now determined that the scanner is not the problem.
It works; DeskScan works; paperport works.

Are there any OCR bulletin boards or newsgroups out there?

I am at least pleased to report that someone at HP tech support took
the time to walk a very unhappy customer through testing & reinstallation
of the offending program, on their phone time.  I am still immensely
frustrated by the non-compatibility of my brand new computer, brand-new
scanner, and brand-new software, but at least can report to this audience
that HP has done their part.

Elizabeth Flint