🚀 go-pugleaf

>Paul Astrachan (astrachan@austlcm.sps.mot.com) wrote:
>
>: I called HP and the 30-40 minute toll call is a 
>: little too frustrating.
>	You can call HP @ 1-800-999-1148 and pay $25 to have
>your question answered, or you can call them @ 1-900-555-1500
>and pay $2.50/min once you begin talking to the tech support
>person.

As it turns out, I ended up talking to a representative at
HP.  She didn't have any solutions to the problem since
it seemed everything went fine during the installation.
I decided to upgrade to w3.11 since it seems to handle 
32 bit applications better.  Of course the upgrade
failed since I had high color drivers enabled (to use the scanner). 
The end result is that I re-installed windows 3.1, upgraded to 
3.11 and presto it works.  Apparently I had something
in my w3.1 installation that was causing the problem.  It would
have been easier if HP tech support had experience with this
problem.  

Bitch #2.  I also tried to install the scsi interface card that came with 
scanner just in case there was some problem with the 
drivers for my 1542. The card fit very poorly in the 
expansion slot.  It's as though the edge connector is 
too short.  
When I finally got it to seat (at least I thought it was seated),
I powered up the computer and the power supply abruptly shut down.
I called HP back and they said I must have an off brand of computer case
since this hasn't happened to his knowledge.  Course the 
other 50 cards I have inserted and pulled didn't have any 
trouble, but it must be the case.

All in all I like the scanner.  I don't like the experience
of installing it in my system.