Article View: comp.sys.hp.misc
Article #6Re: HP Laptop displays error when shutting down
From: Mr. Majestic
Date: Sat, 26 Dec 2009 16:17
Date: Sat, 26 Dec 2009 16:17
27 lines
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2162 bytes
Kompu Kid wrote: > Hello All: > > My sister's brand-new HP laptop displays the following error when > shutting down: > > "The exception unknown software exception 0X0000005 occurred in the > application at location 0X76017be2" > > Laptop's specs: > > HP G70-463cl > Running Windows Vista > > She will be getting the windows 7 upgrade soon, so if this error is > related to the operating system, she says she won't worry too much > about it. > > Thanks! > > Deguza > The laptop may still be under a hardware and software limited time warranty. Free support for Vista from MS is I think 60 days after purchase. You should call HP or MS for support.
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