🚀 go-pugleaf

In article <4idq3j$rkb@bigboote.WPI.EDU>,
Kevin Patrick Thibedeau <thibedek@wpi.edu> wrote:
>I've been looking around for a while to get a SCSI CD-ROM for my system. 
>I've decided on the 4plex+ and an AHA1542C?.  After poring over the last 
>few computer shoppers the best price on the drive and card have been from 
>Dirt Cheap Drives.  I've never dealt with these people but they seem to 
>be pretty consistent advertisers in the shopper and seem respetable.
>
>Does anyone have any terrible horror stories in dealing with DCD or any 
>cheaper alternative?

I have a horror story about DCD.  I ordered a custom SCSI cable from them
about a year ago.  They said it would take about six hours to build and would
ship the next day.  I called the next day, and was told that it had shipped.
I was even given a FedEx tracking number.  When it didn't arrive the day after
that, I found out from FedEx that the airbill with that tracking number
hadn't ever been used!

So I called DCD back and raised hell.  At some point I called the person I
was dealing with "unethical" and indicated that I was going to let everyone I
knew, including the credit card company in question and FedEx, know what had
happened.  He said, "Oh, the credit card company?  You're going to have fun
with the credit card company." and hung up.

The next day I found that my credit card was at its limit; $1700 had been
"reserved" -- not charged, but "reserved" -- on it through an older
authorization system which the Citibank VISA people insisted did not preserve
the identity of the charging party until the charge actually went through,
instead of just being a reservation against my credit limit.  I was amazed to
hear that anyone would design an authorization system in this fashion, but...

I asked how long it would take this "reservation" to time out, and was told,
"until the end of the current billing period".  Effectively, the only thing I
could do was to cancel the card and get a new one.  Luckily, Citibank were
quite sympathetic and it only took a day to do that.

I contemplated going after DCD for mail and wire fraud, but after an
exasperating three-hour session trying to extricate the necessary records from
Citibank just gave up.

Don't do business with them.

-- 
 Thor Lancelot Simon	                                      tls@rek.tjls.com
                        love is an angel disguised as lust

In <4ifc2s$a6f@panix2.panix.com>, tls@panix.com (Thor Lancelot Simon) writes:
..
>I contemplated going after DCD for mail and wire fraud, but after an
>exasperating three-hour session trying to extricate the necessary records from
>Citibank just gave up.
>
>Don't do business with them.
..

Wow, talk about outrageous strong arm tactics.  Quite a story indeed.  Be 
funny to fax 'em the usenet published version in the tens of thousands ...

--Don

Don A.B. Lindbergh II         | Why can't you make a living
                              | like the rest of the boys
dabl2@lhc.nlm.nih.gov         | Instead of filling your head
not a spokesperson for nlm    | with all that synthesized noise? - Todd R.

dabl2@lhc.nlm.nih.gov wrote:

>In <4ifc2s$a6f@panix2.panix.com>, tls@panix.com (Thor Lancelot Simon) writes:
>..
>>I contemplated going after DCD for mail and wire fraud, but after an
>>exasperating three-hour session trying to extricate the necessary records from
>>Citibank just gave up.
>>
>>Don't do business with them.
>..
>
>Wow, talk about outrageous strong arm tactics.  Quite a story indeed.  Be 
>funny to fax 'em the usenet published version in the tens of thousands ...
>
>--Don
>
>Don A.B. Lindbergh II         | Why can't you make a living
>                              | like the rest of the boys
>dabl2@lhc.nlm.nih.gov         | Instead of filling your head
>not a spokesperson for nlm    | with all that synthesized noise? - Todd R.
>

I agree don't do business with them.  Here is my story.  Two
years ago I bought a NEC  3x cd-rom drive from them because they
had the best price ($379.00).  Well, the drive has never worked
right and I've always had problems installing any software from
the the drive.  Recently, I heard that it might need some kind of
firmware upgrade.  I called NEC and was told that the drive was
an OEM drive and they could not work on it since they didn't have
any tech specs on it.  NEC said that my model was produced for
Dell or Gateway or some other PC maker.  And if I sent it to them
for repair they  would have to return it to me.

NEC told me to call the company I bought it from to get it worked
on.  I called DCD and they said they couldn't do any work on the
drive either.  I told DCD that I didn't know that it was an OEM
drive and that fact was never stated on my receipt.  DCD said the
best they could do was give me the phone number of the company
they bought them from.

I called the number they gave me and got a recording saying that
number was no longer in service.  Now I'm stuck with a drive that
doesn't work and had to buy another one.

DON'T DO BUSINESS WITH THEM....

Tom Finzel
tfinzel@erols.com