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Article #260

Re: No Dialtone! Help!

#260
From: Richard
Date: Sun, 16 May 1999 00:00
72 lines
3611 bytes
James Jones <titchie@clara.net> wrote in message
news:fYXY2.10629$l71.277139@nnrp3.clara.net...
> I have a Dynamode 56K internal modem (1456VQH-R (INT1)) that does not
detect
> a dialtone, however with the modem speaker enabled, the dialtone can quite
> clearly be heard. The modem is in a Via mvp3, AMD K6-2/300, 64MB system,
> motherboard manufacturer unknown. The modem appears to be seated properly
> etc. as the windows modem diagnostics works (see below). A second,
> identical, modem also doesn't detect a dial tone while connected to this
> computer, although both work in a PII 300, BX chipset, 96MB system, on the
> same phone line and with all the same cabling.
> This obviously suggests either a problem with the motherboard/bios or the
> windows installation, although windows 98 has been reinstalled on the AMD
> system to no apparent effect.
> The modem drivers have been upgraded to version 30.
>
> The windows diagnostic gives the following information:
>
> ATI1    255
> ATI2    OK
> ATI3    2.1.2.135
> ATI4    Rockwell HCF 56K Data, Fax, RTAD, PCI Modem
> ATI5    181
> ATI6    DP Rev BA
> ATI6    V90 SPX Ram Ver 29
> ATI6    V90 CTL Ram Ver 29
> ATI6    K56FLEX SPX Ram Ver 47
> ATI6    K56FLEX CTL Ram Ver 47
> ATI7    255
>
> As also noted the motherboard manufacturer is unknown so no flash upgrades
> are possible. I have tried searching for the manufacturer on a motherboard
> search engine but the BIOS upgrades from the manufacturers given for both
> the part number (P5MVP3  AIR) and BIOS number
> (08/31/1998-VP3-586B-SMCC-2ASLESHCC-00  Lucky Tech inc(?)) didn't work.
>
> Also after attempting to dial using Dial Up Networking the modem does not
> appear to hang up, or as the windows modem diagnostic puts it "Port
already
> open!". Using a Bitware terminal program and typing ATDT the modem returns
> NO DIALTONE.
>
> The modem has worked TWICE before, when first installed a freeserve
account
> was set up, freeserve was installed of course, and the modem dialled in
and
> set the account up. However after disconnecting from freeserve the modem
> would no longer dial again.
> After I messed with the system, removing sound card, moving the modem
> around, disabling on board serial ports etc. the modem did dial once more,
> but again stopped. Now no amount of messing now seems to get the modem up
> and running!
>
> If any one can help me to fix this problem and get the AMD system online I
> would be very grateful, thank you.
>
>
> Go into phone dialer.  Dial 123.  If your hear the talking clock your
modem is not broken.  Horay!

Check you have the latest drivers for the modem.
Check they are installed correctly and there are no conflicts in device
manager.

Good luck to yer


>
>
>
>
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From: "Richard" <rwhatley@whatley32.freeserve.co.uk>
Subject: Re: No Dialtone! Help!
Date: 1999/05/16
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