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Article View: comp.sys.ibm.pc.hardware.misc
Article #293

Re: Warning about Best Buy!

#293
From: Termion
Date: Thu, 20 Aug 1998 00:00
36 lines
2633 bytes
Hmmm...just wondering; will ppls like us, with some computer knowledge, be
promoted as the store manager easily? ...:) 

Bill R. <litho@pacbell.net> wrote in article
<35dba84c.389253@news-s01.ny.us.ibm.net>...
> "Don" <buckw1@twwt.net> wrote:
> (snip)
> >Now ComputerCity on the other hand, clueless, totally clueless :) ask
> about
> >a PC and you may be shown a Personal Couch cushion....
> 
> I have GOT to tell you folks about my experience at Fry's Electronics in
> Burbank, Ca today. They had a Diamond Supra modem at a very good price.
> However, the side of the box stated Windows 95. Since I use Windows 3.11,
> I asked the saleman standing right there if it was ONLY for Windows 95.
In
> a quite superior attitude he told me certainly not; it's downward
> compatible. In fact, he sent me to another salesperson who repeated it.
> Just to be sure, I asked if the box contained drivers for Windows 3.11.
> "Absolutely," was the answer. 
> 
> I guess you know what's coming. When I got it home, my computer wouldn't
> read the install program because it was only for Windows 95. I phoned
long
> distance (not an 800 number) to the company to have that confirmed. 
> 
> So what was accomplished here? I had to drive about 25 miles round trip
> twice. Stand in line to pay for it. Stand in line later to have the
return
> receipt written up and stand in line again to get a refund. 
> 
> No, I don't expect the salespeople to know EVERYTHING. But I would rather
> they didn't make such assured guesses though.
> 
> Bill
> 
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From: "Termion" <[termion]@idirect.ca>
Subject: Re: Warning about Best Buy!
Date: 1998/08/20
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