🚀 go-pugleaf

Frank Garcia wrote:
> 
>   I didn't say that you couldn't get some kind of return, just that
> having a "no returns without receipt" policy is normal. In this case,
> he wasn't dealing with this particular policy, but with the 30-day
> one. And you'll notice that they offered him a return by store credit
> (consistent with the customer service approach you describe). He's
> just pissed because after five weeks he wants *cash* back, and they
> won't give it to him. You do what you can to try to please the
> customer, but eventually you have to start drawing lines. Their
> approach in this situation was reasonable and accomodating -- the fact
> that he's got something up his butt that makes him ornery isn't their
> fault.

I guess you're one of those people that automatically thinks that anyone
buying computer problems has just got to be of the male sex.  Go back
and read the original message.  It was posted by a "she".  Hope I
succeeded in raising your conscience.