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Article #332

Re: Warning about Best Buy!

#332
From: Bill Rubin
Date: Fri, 07 Aug 1998 00:00
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Jr wrote:

> Actually if Best Buy personnel had any brains, they would waive their rules
> in situations like this (all managers have that power).

But they did waive the policy. They offered her a store credit in return instead
of telling her the items were hers to keep. Could they have gone further and
given her her money back, possibly. But you can't say that they did not make her
a seemingly reasonable offer.

Bill
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From: Bill Rubin <billrubin@prodigy.net>
Subject: Re: Warning about Best Buy!
Date: 1998/08/07
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