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Article View: comp.sys.ibm.pc.hardware.misc
Article #346

Re: Warning about Best Buy! Restocking Fee

#346
From: Adam Leinss
Date: Thu, 06 Aug 1998 00:00
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e345@hotmail.com (Minto) wrote:

>I beleive they also have a restocking fee for returned merchandise and I
>find many businesses are adopting this. I think it's a poor decsion for
>companies to do this because your returning a product that was defective
>not the right item, etc. and then they say "Thanks for returning this
>product you had a poor experience with and by the way you need to pay us
>for restocking." That's the way to build consumer loyalty. LOL

There is a 15% restocking fee on laptops ONLY.  The reason for this
was that students were coming in, buying a laptop, writing a report on
it and then returning it.  

Let's put it thus way.  I don't care what site you order from, you
have to pay shipping and if you return that product and it is NOT
defective, you are charged a restocking fee.  Best Buy does not do
this (unless the product is missing some parts), they just absorb the
lost.

Adam Leinss

  +------+-=[ MAIL ]=-=[      aleinss@mindless.com       ]=-+-----+
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It only took me 6 days to install Linux; beat that record, I dare ya! =)
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From: aleinss@REMOVETHIS.mindless.com (Adam Leinss)
Subject: Re: Warning about Best Buy! Restocking Fee
Date: 1998/08/06
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