🚀 go-pugleaf

On Fri, 28 Feb 97 14:18:04 GMT, docw@mindspring.com (DocW) wrote:

>In article <33167b96.28242215@news.concentric.net>, iwas@there.com (- C J -) wrote:
>
>>Could you post that program here please? I Went to the site and it
>>wasn't there. Then I Called tech support, and they told me they
>>withdrew the file to test it further!?! Maybe so many peoples' drives
>>failed the test, that they wanna rig the program to give more
>>"favorable" results. I Would rather use the original test on my drive.
>>Can one of you help?
>>
>>Thanks, - C.J.-
>Could be due to problems like I encountered- I have an AC31600 (sez' so on the 
>box AND the drive label) and got an error code of 0257 with the message 
>"Please contact technical support concerning this drive." I called and when I 
>gave the error code the tech started arguing with me that I DID NOT have an 
>AC31600. I told him repeatedly that I was staring at the drive label and it 
>sure was an AC31600 (it was purchased factory sealed from Best Buy at the end 
>of '95). He went into detail on the fact that this error code meant he could 
>not issue me a return because I DID NOT Have a 31600. Then he said my drive 
>could be fixed with the ATIDE program (been there- done that, it still is 
>growing bad sectors even after doing the overlay and remapping over 220 bad 
>clusters.) I asked him why the program would tell me to contact him if this 
>wasn't even the 31600 and there wasn't a problem- he said "well, it just wants 
>us to be aware of the results". Finally after I told him his error code was 
>BOGUS he huffed and said "just wait a minute". I was put on hold for 3-5 
>minutes. When he returned he was a perfect gentleman and started taking my 
>name and address to issue me an RMA and a new 21600 drive. A happy ending, but 
>something is amiss.
>DocW

My 31600 got the common 1205 error code.  I received the replacement
drive today.  I called WD support on Tuesday so I am happen with the
turnaround time.  They were out of 21600s so they sent me a 32500
instead.  I don't mind the extra 900 MBs, though... :)

John