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Article View: comp.sys.ibm.pc.hardware.misc
Article #506

Re: Western Digital Replacement of Defective Drives

#506
From: John Manning
Date: Thu, 27 Feb 1997 00:00
24 lines
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On Thu, 27 Feb 97 01:30:45 GMT, j-dawg@ix.netcom.com (Jay Gorrell)
wrote:

>In article <33162CE9.7B61@nwj.com>, dpincus@inetconn.net wrote:
>>If the hard drive passes, a screen message will say so. If it doesn't
>>pass (mine didn't), it will display a Failure Code Number and tell you
>>to contact Western Digital Technical Support. I called their 800 number
>>(listed in the documentation), gave them the Failure Code Number, and
>>they said they will send a newer model 1.6 Gb drive within the next 8 to
>>10 days, and to return the suspect drive in the same shipping container.
>>No argument, no fuss.
>>
>
>Mine also failed - Does anyone have a good 1.6Gb drive??
>

Does everybody get the same 1205 final status code.  I wonder if their

utility is broken.  This is the second 31600 that I have had to
replace in the last 3 months.  I requested that they send a 21600 this
time.  I guess I will have to wait and see.

John
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From: manningj@jtmwah.com (John Manning)
Subject: Re: Western Digital Replacement of Defective Drives
Date: 1997/02/27
Message-ID: <3315c9d6.66914722@news.gate.net>
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References: <33162CE9.7B61@nwj.com> <5f2o53$nun@dfw-ixnews11.ix.netcom.com>
Organization: JTM WAH
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