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Article #1236

Re: Quantum drives without serial numbers

#1236
From: Rob Janssen
Date: Thu, 09 May 1996 00:00
31 lines
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In <4mqajp$3bp@panix.com> dlerner@panix.com (David Lerner) writes:

>In <4maqns$b1g@www.univie.ac.at> Joerg Erdei <a8101gbb@vm.univie.ac.at> writes:

>>Well, you can try, but in Germany and Austria the law is against you, so
>>don't go to court or you will loose more money than the whole thing is worth.

>Just out of curiousity, if it has no serial number how can you prove it 
>was sold with a warranty? 

Well, he probably means that in many European countries, warranty is
not relevant because a vendor of a product is obliged to guarantee that
it is of reasonable quality anyway.  When a product fails well within
reasonable life expectancy, the vendor can be held responsible whether
or not he has issued a warranty.
In these countries, a warranty only serves as a clear statement of terms
for handling everyday problems, saving you from having to go to arbitration
commissions and/or court every time your washing machine breaks.  But
the terms stated in the warranty are usually more restrictive than your
legal rights, and as such the warranty is not going to hold in court.

Of course, when your device has no serial number it might be a bit more
difficult to prove that you bought it from the vendor you are sueing.

Rob
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From: rob@pe1chl.ampr.org (Rob Janssen)
Subject: Re: Quantum drives without serial numbers
Date: 1996/05/09
Message-ID: <Dr4qFI.3GC@pe1chl.ampr.org>
X-Deja-AN: 153871327
references: <3185FF8E.5DF@qntm.com> <4maqns$b1g@www.univie.ac.at> <4mqajp$3bp@panix.com>
organization: PE1CHL
reply-to: pe1chl@wab-tis.rabobank.nl
newsgroups: comp.sys.ibm.pc.hardware.storage,comp.sys.mac.hardware.storage,comp.periphs.scsi,maus.hardware,fido.ger.storage