🚀 go-pugleaf

Joerg Erdei wrote:
> 
> Ralf-Peter Rohbeck <rrohbeck@qntm.com> wrote:
> >We *will* refuse the warranty even e.g. under German/other European
> >warranty laws, just in case you thought otherwise. Would you try to
> >claim warranty with a car manufacturer for a car without motor/chassis
> >ID numbers?
> 
> Well, you can try, but in Germany and Austria the law is against you, so
> don't go to court or you will loose more money than the whole thing is worth.
Well, we haven't gone to court (yet??). So far, our lawyer has always
settled things for us.
We *don't* have to honor warranty for scrap or stolen drives, not even under
German consumer laws. If people buy from criminals, there's no obligation
on our side. You won't get a half year warranty for e.g. a stolen car radio
either.

FWIW, we got one such drive into our lab which had components missing from
the PCB. We were able to identify the drive as a Peacock OEM drive which
was scrapped by Peacock and sold to a recycler who salvages components.
Go figure.

Hope this helps,
Ralf-Peter
-- 
========================================================================
Ralf-Peter Rohbeck                                     rrohbeck@qntm.com
Quantum GmbH-Application Engineering-Central Europe   (+49) 69-950767-18
Berner Str. 28, 60437 Frankfurt, Germany          fax (+49) 69-950767-91
#include "disclaimer.h"          tech support hotline (+49) 69-950767-26