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Article #213

Re: Arcada Backup hell?

#213
From: Mike Sandman
Date: Thu, 11 Jan 1996 00:20
47 lines
2637 bytes
I looked at Conner's Web page last night, and saw that they own
Arcada.

Dealing with Conner is as grim an experience as you can get. They seem
to have absolutely no regard for the data that their customers are
trying to save. They just don't care! They are not honest people.

These people are obviously a bunch of guys in suits selling vaporware
for as much money as they can get. They've ripped me off for almost
$900 in tapes and a drive that do nothing. Is that any different than
if someone would have held me up and taken $900 out of my wallet? I
don't think so, except that I have a pile of useless stuff that never
worked.

It's obviously a big mistake to believe what you read in advertising
or on a box. Conner just out and out lies.

Good luck... Mike

Bruce Adelsman <adelsman@infonet.isl.net> wrote:

>I finally received Arcada Backup for Windows 95 by AirBorne Express this 
>morning (after ordering it in November!).  The version number is 1.0a 
>and it certainly looks like the original they cut last year (September 
>95 date on the .EXE).

>My first big problem:
>I've got a SCSI DAT drive and Arcada has identified it correctly.  I've 
>cut some new backups and read them just fine.  The problem is Arcada 
>won't read any of my old backups!  These backups were made using Arcada 
>Backup for DOS/Windows and if I boot back to my old DOS side, I can 
>still read the tapes.

>I called Arcada Tech Support and they say the Arcada Backup for Win95 
>"might not read old backups".  What the ...!?  I checked their web site 
>and found a FAQ for this product.  It states directly in the FAQ that 
>this product *should* read old backups.

>What has been other peoples experience with restoring older backup sets, 
>especially with SCSI devices like a DAT drive?  Are all these old 
>backups now in Arcada Backup hell?

>----------------------------------------------------------------------
>Bruce Adelsman                                       Rochester, MN USA
>http://www.isl.net/~adelsman
>badelsman@aol.com       "Imagination is more important than knowledge" 
>adelsman@infonet.isl.net                            - Albert Einstein
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From: mike@sandman.com (Mike Sandman)
Newsgroups: comp.sys.ibm.pc.hardware.storage,comp.periphs.scsi
Subject: Re: Arcada Backup hell?
Date: Thu, 11 Jan 1996 00:20:37 GMT
Organization: Mike Sandman Enterprises
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