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Article #796

Re: Beware: CompUSA Hard Drive theft! Don't buy there!

#796
From: Jeffrey Karp
Date: Sat, 12 Jun 1999 00:00
67 lines
4406 bytes
Perhaps this has happened a few times in the past, however now with 
the 15% restocking fee in place, there are much fewer returns, and
returns are examined much more closely. Events like this will now
be EXTREMELY rare.

-Ed- wrote:
> 
> Same thing happened to me at CompUSA.  I bought an Obsidian x-24 last
> summer, drove 20+ miles home, opened the shrink wrapped box and inside
> was an old Diamond  VooDoo1 board.  I was fit to be tied.  My blood
> pressure was so high that the person at the exchange counter never
> even dared to try to make me feel like I might have been the theif.
> 
> -Ed-
> 
> On Wed, 09 Jun 1999 03:26:58 GMT, philb@alink.net (philb) wrote:
> 
> //  On Thu, 03 Jun 1999 17:45:32 GMT, shootmeanote@hotmail.com.nospam
> //  (Gerry) wrote:
> //
> //  >On Thu, 03 Jun 1999 15:19:49 GMT, zzz@b.com (zzz) wrote:
> //  >
> //  >>If you bought a brand new hard drive, it should have come in a package
> //  >>that was factory sealed. If it was factory sealed, then the problem
> //  >>probably originated at the manufacturer and not at COMP USA. If it was
> //  >>not factory sealed, then I think you were very foolish to leave the
> //  >>store without inspecting the contents of the package.
> //  >
> //  >There have been reports that at some CompUSA stores, shrinkwrapping
> //  >returned merchandise and putting them back on the shelves is the norm.
> //  >There's always a possibility that some jerk returned the package with
> //  >an old drive substituted on purpose.  The customer return staff
> //  >doesn't take but a quick look inside of the box most of the time,
> //  >without really verifying what the exact contents are.  Fry's
> //  >Electronics does it all the time, but they usually put a sticker on
> //  >the reshrinkwrapped merchandise stating that it had previously been
> //  >returned by a customer.  At least Fry's provides some sort of warning.
> //
> //  I got a switcheroo from Fry's once about 3 years ago, with NO warning
> //  sticker.  Instead of a high end Turtle Beach sound card, there was on
> //  old 8-bit LAN card in the box.  I had to go through heaven and earth
> //  with the Fry's "customer service" just to get a replacement.  Bah!
> //
> //  Phil
> //  >
> //  >-Gerry
> //  >
> //  >>>Hello everyone.
> //  >>>
> //  >>>2 month ago, the CompUSA store at Broadway NYC, stole $407 from me.
> //  >>>
> //  >>>In April 2nd, while I was touring New York City, I entered the store and
> //  >>>bought a brand new Westren Digital 20.4GB hard drive, at the second
> //  >>>floor.
> //  >>>
> //  >>>When I came back to my home country, I found out that the hard drive in
> //  >>>the box, was an old 270MB Quantum!!! My face turned red when I realized
> //  >>>what has been done to me.
> //  >>>
> //  >>>Well, it, of course ruined my lovely 3 weeks vacation.I can do nothing
> //  >>>about it. I am here, and the store is on the other side of the world.
> //  >>>The only thing I can do, is to warn you not to buy there anything.
> //  >>>Please don't repeat the same mistake I did.
> //  >>>
> //  >>>Dan Aloni,  danaloni@inter.net.il
> //
> //  Phil Burton - Palo Alto,CA USA
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From: Jeffrey Karp <jeffkarp@erols.com>
Subject: Re: Beware: CompUSA Hard Drive theft! Don't buy there!
Date: 1999/06/12
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