🚀 go-pugleaf

My suggestion to you would be, assuming you still have the reciept,
write a letter to CompUSA (they have a web site, I dont know whom
really you should address it to) and explain your situation very
politely to them and offer to ship the drive to them and ask them for
a solution as to how they would like to deal with the problem and how
you should proceed at this point.

What has happened to you is not common but its not unbelievable.

I am sure they will be reasonable about it.

Good Luck and let us know how it goes. Also, next time you buy a
drive, open it and check it out. I know you are far from a facility to
test the drive, but at least open it and look at it.

Good Luck!
Vic




On Thu, 03 Jun 1999 15:19:49 GMT, zzz@b.com (zzz) wrote:

>I work in NY City. I have been buying computer supplies and parts from
>the COMP USA on 5th Avenue in Manhattan NYC for at least 4 years. I
>have always gotten exactly what I paid for and never had any problems
>with them.
>
>If you bought a brand new hard drive, it should have come in a package
>that was factory sealed. If it was factory sealed, then the problem
>probably originated at the manufacturer and not at COMP USA. If it was
>not factory sealed, then I think you were very foolish to leave the
>store without inspecting the contents of the package.
>
>COMP USA is a large corporation that trades publicly in the capital
>markets. It would be ridiculous to assume that they have any interest
>in switching hard drives in the manner you suggest to save a few
>dollars at the expense of potentially disastrous negative publicity.
>At worst, this could happen as the rare act of a rogue employee: an
>isolated incident that is not likely to happen, but could happen to
>anyone at any store.
>
>
>On Thu, 03 Jun 1999 16:58:24 +0200, Dan Aloni <danaloni@inter.net.il>
>wrote:
>
>>Hello everyone.
>>
>>2 month ago, the CompUSA store at Broadway NYC, stole $407 from me.
>>
>>In April 2nd, while I was touring New York City, I entered the store and
>>bought a brand new Westren Digital 20.4GB hard drive, at the second
>>floor.
>>
>>When I came back to my home country, I found out that the hard drive in
>>the box, was an old 270MB Quantum!!! My face turned red when I realized
>>what has been done to me.
>>
>>Well, it, of course ruined my lovely 3 weeks vacation.I can do nothing
>>about it. I am here, and the store is on the other side of the world.
>>The only thing I can do, is to warn you not to buy there anything.
>>Please don't repeat the same mistake I did.
>>
>>Dan Aloni,  danaloni@inter.net.il
>