🚀 go-pugleaf

In article <3g9jui$dj9@horus.infinet.com>, mal@infinet.com (Custom Software Solutions) writes:
|> John Watson (ebujrw@ebu.ericsson.com) wrote:
|> : In article csf@horus.infinet.com, mal@infinet.com (Custom Software Solutions) writes:
|> : [snip]
|> : >I asked if I could get the scsi and the ide on the system since the scsi
|> : >is only a $50 option, but the sales person said that I could have one but
|> : >not the other... Come to findout that I can have both, but now to get the
|> : >scsi option I must send back the system (3-5 week wait) in order to get
|> : >the upgrade. An Adaptec 1545pci scsi card is a $269 option from them!
|>
|> : The onboard Adaptec chip is only $49.  I don't know how much they would
|>
|> Nope, the chip is a AMD scsi chip.

	NO! NO! NO!  It is an Adaptec 6360 SCSI controller chip.  AMD does
not make this chip.


|>
|> : charge for a card.  I don't see any reason why you would have to send
|> : back the system (unless they would return all of your money and you could
|> : buy a decent computer) just to put in the chip.  The socket is already
|> : on the motherboard.
|>
|> I mentioned that to them and was informed that they have to update the
|> bois, this requires them to use a disk that counts the number of installs
|> and they are billed based on that. They also said that the chip is not
|> packaged for unit shipping... I have an ESD bench, could do it myself,
|> but they said it would void my warranty and I could not even upgrade to
|> it when the send my replacement motherboard since the paperwork would be
|> a hassle (for them, not me!).
|>
|> : >I was even approved for a new motherboard on 12-13, but since the first
|> : >tech fu##ed up the paper work (they didn't call me about it) I called to
|> : >check on the status and that's when the say it was not complete, then the
|> : >second tech screwed it up, then the cust service person said that they
|> : >would have it taken care right away, then I called back to see where it
|> : >was, and they said 10 days to 2 weeks. Needles to say I was very pissed
|> : >about it and threatened to not place the order for 25 more p90's with my
|> : >sales contact, I just got the MB today (not within 24hours, within 48).
|>
|> : How did you manage to get approved for a new motherboard?  I almost returned
|> : my system when I say the daughter-board hack that was stuck onto my new
|> : Pantera 90 system.  I called them many times, and was even polite and rational
|> : for about the first 20 calls, and I had no luck.  I should have taken advantage
|> : of the 30-day return/refund offer and bought another system back then.
|>
|> I own a very high end laser printer (Optra L) that uses full
|> bi-directional communications and it works with another machine, but not
|> this one. It's my uderstanding (from a different Zeos owner) that the irq
|> lines are held high, and this causes some apps to not act correctly.
|>
|> I hate to say this (my sympathies to you) but the daughter card clouge
|> does not constitute a defect. I would have not accepted the machine, and
|> returned it within the 30 days (at their expense) if I were you.
|>
|> I almost sent mine back because of the afu P90 chip, but since I should
|> get mine within a week and I needed to computer to do a specific job for
|> a client I kept it.
|>
|> BTW: I got the new mb tonight, but I have not installed it or checked it
|> for the good P90 chip yet.
|>
|> --
|> -------------------------------------------------------------------------
|> | Mark Lynch      |                                                     |
|> | mal@infinet.com | Help! I've fallen and I can't reach my Pepsi        |
|> -------------------------------------------------------------------------