🚀 go-pugleaf

John Watson (ebujrw@ebu.ericsson.com) wrote:
: In article csf@horus.infinet.com, mal@infinet.com (Custom Software Solutions) writes:
: [snip]
: >I asked if I could get the scsi and the ide on the system since the scsi
: >is only a $50 option, but the sales person said that I could have one but
: >not the other... Come to findout that I can have both, but now to get the
: >scsi option I must send back the system (3-5 week wait) in order to get
: >the upgrade. An Adaptec 1545pci scsi card is a $269 option from them!

: The onboard Adaptec chip is only $49.  I don't know how much they would

Nope, the chip is a AMD scsi chip.

: charge for a card.  I don't see any reason why you would have to send
: back the system (unless they would return all of your money and you could
: buy a decent computer) just to put in the chip.  The socket is already
: on the motherboard.

I mentioned that to them and was informed that they have to update the
bois, this requires them to use a disk that counts the number of installs
and they are billed based on that. They also said that the chip is not
packaged for unit shipping... I have an ESD bench, could do it myself,
but they said it would void my warranty and I could not even upgrade to
it when the send my replacement motherboard since the paperwork would be
a hassle (for them, not me!).

: >I was even approved for a new motherboard on 12-13, but since the first
: >tech fu##ed up the paper work (they didn't call me about it) I called to
: >check on the status and that's when the say it was not complete, then the
: >second tech screwed it up, then the cust service person said that they
: >would have it taken care right away, then I called back to see where it
: >was, and they said 10 days to 2 weeks. Needles to say I was very pissed
: >about it and threatened to not place the order for 25 more p90's with my
: >sales contact, I just got the MB today (not within 24hours, within 48).

: How did you manage to get approved for a new motherboard?  I almost returned
: my system when I say the daughter-board hack that was stuck onto my new
: Pantera 90 system.  I called them many times, and was even polite and rational
: for about the first 20 calls, and I had no luck.  I should have taken advantage
: of the 30-day return/refund offer and bought another system back then.

I own a very high end laser printer (Optra L) that uses full
bi-directional communications and it works with another machine, but not
this one. It's my uderstanding (from a different Zeos owner) that the irq
lines are held high, and this causes some apps to not act correctly.

I hate to say this (my sympathies to you) but the daughter card clouge
does not constitute a defect. I would have not accepted the machine, and
returned it within the 30 days (at their expense) if I were you.

I almost sent mine back because of the afu P90 chip, but since I should
get mine within a week and I needed to computer to do a specific job for
a client I kept it.

BTW: I got the new mb tonight, but I have not installed it or checked it
for the good P90 chip yet.

--
-------------------------------------------------------------------------
| Mark Lynch      |                                                     |
| mal@infinet.com | Help! I've fallen and I can't reach my Pepsi        |
-------------------------------------------------------------------------