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Article #162

Re: Q: Are Packard Bell or Acer PC's reliable, and...

#162
From: Ken Hancock
Date: Wed, 20 Mar 1996 00:00
21 lines
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>Avoid Packard Bell like the plague unless you never plan on upgrading
>anything, and like a system that shorts you on what most companies
>consider standard equipment (e.g.  L2 cache....local bus slots..etc.)

>Kurt
>knowlwk@mail.auburn.edu

>An Unsatisfied Packard Bell owner.....  :(


I agree. My main beef is the lousy service.
While under the in house service portion of my warranty, my graphics
adapter failed. It took 3 weeks for them to finally send someone to
replace the motherboard. 

I wasted hours, literally, by waiting on hold on their useless
customer support line. The waiting periods were long ( 45 min being
common ) and the people were usually not very helpful.

Ken
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From: khancock@Xpressnet.com (Ken Hancock)
Subject: Re: Q: Are Packard Bell or Acer PC's reliable, and...
Date: 1996/03/20
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