🚀 go-pugleaf

Weilin Hou (hou@monty.marine.usf.edu) wrote:
: In article <D4qCvp.E7x@mail.auburn.edu>,
:    leo@eng.auburn.edu (Leo  Herbertsman) wrote:
: >i found their pc prices are much lower than the other dealers, but i don't know their
: >creditability, any info is greatly appreciated, -----
: >
: >because i intented to buy their P5-90 soon.
: >                     thanx.
: >
: >

: On a scale from 1 to 10, they got 3 (service after sale), 7 (technical know-how).
: For comparison, Gateway got 5 (since you can't get thru the stupid phone-jaming
: system, service after sale), Dell got 9 (almost perfect after sale), V Tech 9..

: But, I did bought 3 PCs from them before, like 2 years ago, one by one, the first one
: is good, second and 3rd got some mismatch, sent back, fixed.

: Hope this helps.. btw, DON'T BUY FROM GALAXY COMPUTERS (I bought one from them, I swore
: I will NEVER buy from them again -- it took them 4 times and 6 months to fix one tiny
: prob...)

: Hope this helps,

: Weiin

Just a note in defense of Galaxy Computers;
In December 1993 I bought a 486dlc system from them. Besides being
cheap the system had everything I wanted. When the monitor was late in
arriving, I called and complained. After checking with ups Galaxy
called to say that the monitor had been broken in mid-shipment (this
was on Christmas eve day) and they would ship on out the following
week. I was irate. The magager offered to send the monitor out "next
day delivery USPS, or send me a non-interlaced low radiation monitor
two day delivery because it was questionable whether he could get it
to the post office in time. I opted for the non-interlaced monitor. I
recieved the monitor on time.
Bottom line..Galaxy was willing to do what it took to make me a
satisfied customer. One thing to remember when buying from companies
such as Galaxy and Dee One- If you are not computer literate and not
able to fine tune your own machine, stay away. Their tech support is
definately not on the same par as companies that sell their computers
for much more.