Article View: comp.sys.ibm.pc.hardware
Article #18957Re: Gateway IS Responsive!
From: Andrew BW Colfelt
Date: Thu, 21 Jan 1993 06:14
Date: Thu, 21 Jan 1993 06:14
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2834 bytes
I ordered a 66V on Jan. 1, 1993, and was told that systems were getting out in "about 3 weeks." That put the receive date at Jan. 21, tomorrow. My original configuration included upgrades to Tower case, 256k cache, 2MB + RAMDAC for ATI, CD-ROM drive, and Fax/Modem. After reading here of horrific delays, I grilled my sales rep about these delays, and my chosen configuration. She ONLY THEN admitted that ALL of those things could contribute to delays (esp. the cache, CD-ROM, and RAMDAC). So I asked if I could order these things before the 30-day 'grace' period expired, and still get the "with system" price. Yes. So we re-worked the order to the stock configuration + Tower and Fax/Modem (you can't get Towers, except "with system," and the Fax/Modem was not expected to be a problem). Well, this friggin' company sent my machine one day EARLY! I can't believe it! This is highly irresponsible behavior, of which I do not approve, and I will notify the company of as much IN WRITING. This has caused me MANY problems. 1. I had to give up all the hard work I did preparing myself for a long delay. 2. UPS came while I was at work, and I got home too late to go pick it up. 3. I probably won't even have the cashier's check ready by tomorrow for the C.O.D. portion I need to pay to bring the sucker home. 4. I have to go to bed tonight, knowing that the sucker is scarcely 3 miles away, sitting in a cold UPS warehouse, inside its cow-spotted box, catching ridicule from all the employees. 5. I had to jump through many hoops to get the direct, local UPS warehouse number to speak with a local employee. When I made arrangements for the final transaction, I specified that the shipment was from a company called Gateway 2000. He asked if it was in the boxes that look like cows. I said, no, that's not a cow, that's my baby and you better wash your hands before touching it. 6. I lost one whole day's worth of interest on my money, which SHOULD HAVE been sitting in my account that day. 7. I have to endure a whole 'nother day (at least) of this piece-of-sh*t, slow-as-a-pig, worthless-proprietary-MCA, good-for-nuthin' PS/2 55sx. I'm pissed about Gateway's shipping practices. -- Andrew Colfelt@ucsu.Colorado.EDU I got a Gate-way, and-you-don't-have-one.
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arc1-ca.pugleaf.net!sparky!uunet!zaphod.mps.ohio-state.edu!magnus.acs.ohio-state.edu!usenet.ins.cwru.edu!agate!ames!purdue!yuma!csn!boulder!ucsu!colfeltReferences:
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Newsgroups: comp.sys.ibm.pc.hardware Path: arc1-ca.pugleaf.net!sparky!uunet!zaphod.mps.ohio-state.edu!magnus.acs.ohio-state.edu!usenet.ins.cwru.edu!agate!ames!purdue!yuma!csn!boulder!ucsu!colfelt From: colfelt@ucsu.Colorado.EDU (Andrew BW Colfelt) Subject: Re: Gateway IS Responsive! Message-ID: <1993Jan21.061434.26602@ucsu.Colorado.EDU> Organization: University of Colorado, Boulder References: <93020.132821JCT3@psuvm.psu.edu> Date: Thu, 21 Jan 1993 06:14:34 GMT Lines: 63