🚀 go-pugleaf

In article <1993Jan20.203035.17472@src4src.linet.org> scottw@src4src.linet.org (Scott Weintraub) writes:
>People aren't whining.  I've heard horror stories in this newsgroup about
>people who waited 11 weeks for their system!  We're not talking about supply
                   ^^^^^^^^

          [  Stuff deleted.  ]


>they're not qualified to lead the clone market.  
>
>I am eagerly awaiting my 66V and if it doesn't come in three weeks (it's been
>16 days now), I'm going to be angry.  I have every right to be.


I ordered my 66V system on Nov. 92, and am still waiting for it.  Tomorrow it'll
be 11 weeks for me, too, unless it arrives today, but I've long stopped torturing
myself with futile optimism that "gosh, maybe TODAY it will arrive".  It'll come
when it'll come.  

To be fair to Gateway, part of the reason for the delay was initial unavailability of
the CD-ROM and 16-Meg SIMMs.  When I found out in December that the CD-ROM was
causing the delay, I cancelled it, and may have caused more delay due to paperwork.
Had I known the snafu the CD-ROM could cause, I would never have ordered it in the
first place.

My conclusion from reading this newsgroup is that you are most likely to receive your
system in the promised 3-week time if you don't ask for any extras or modifications.

Had I known the delay would be so long, I might just have paid $500 more for a Zeos.
These delivery problems are making me nervous about how good Gateway's after-sales
service will be.

If anyone at Gateway is reading this, what assurance can you give this newsgroup that
"troubles are temporary"?



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  Andy Tenne-Sens                      
  Communications Research Centre / DRL
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