🚀 go-pugleaf

In <1993Jan7.233938.7714@sequent.com> jimh@sequent.com (Jim Harrie) writes:

>In article <1993Jan7.181330.6349@camax.com> holt@camax.com (Jonathan Holt) writes:
>>
>>The 486DX-33V model they now ship has a VESA conforming local bus,
>>but I couldn't justify spending the extra $$ for a bus that may or
>>may not be supported by 3rd party vendors.  The hard drive controller
>>and video board are already on the local bus, even on the standard 
>>486DX-33 model, so I can't see getting it unless you really know you
>>want it...
>Are you sure about this? The sales person from Gateway that I talked
>to said the 486DX-33 had the video board on the local bus but not the
>disk. THe 486DX-33V had both on the local bus.
>>
Uh, no.  Every Gateway 486 currently sold has the disk on the local bus.
The DX-33V has the video on the local bus, the DX-33 does not.

>>The worst part about dealing with Gateway is getting through to them
>>to make your order!
>It took 2 days to get a call back. I own a Gateway 386DX-33 which I've had for
>1.5 years and it's been great. I haven't had to call for support of
>any kind probably because the components are so good. I am a little
>concerned about how busy Gateway is getting, though. I may buy my system
>locally just due to concerns about getting support. If you can't even
>get through to the sales people what is support going to be like?

Well, it's not nearly as bad as getting through to sales.  The quality
of tech support varies - some good, some not - but you can get through
to them a lot faster than you can get a salesman on the phone.          

I should point out - this has nothing to do with what I'm following up -
that virtually every major computer company has been behind the past few
months.  Sales have been extremely swift and the suppliers have not.
A lot of the Gateway stuff was way delayed because Sony failed to deliver
the cd-rom drives anywhere near the date they promised.  And Microsoft
failed to deliver the sound systems when promised.  And Micronics has
been way behind on motherboard delivery.  Gateway doesn't really handle
the delays very well, in my opinion, but the delays themselves are, in
many cases, the result of suppliers not living up to their agreements.

Greg