🚀 go-pugleaf

In <C1A1Et.3Mq@cup.hp.com> staggers@cup.hp.com (Ken Staggers) writes:

>From PC Magazine 2/9/93 pg. 29:

>"Computer Orders Delayed
> Compaq and IBM report record orders"
> -----------------------------------

> "The inability to meet demand is confined mostly to Compaq and IBM.  Dealers
>  of AST Research and Hewlett-Packard systems report some delays but expect
>  to clear the problems by the time you read this.  Direct mail vendors Dell
>  and Gateway 2000 claim they are currently having no trouble meeting demand."

I read that yesterday, and it gave me a good laugh.  Though I really do think
the majority of GW systems are shipping out on time - I spoke to someone
yesterday who ordered a 66V first week of January, was told he'd get it
first week of February, got it Jan. 15th - anybody who says that they aren't
having shipping delays is sadly deluded.  There's an article in InfoWorld
this week that tells all about GW's shipping problems and the increasing
number of customer complaints popping up on bulletin boards.  As I've said
before, though, I think the biggest problem is not the delays - as the PC
Mag says, Compaq and IBM are also having serious delays - but how GW is
treating customers re the delays.

>BTW, in this issue Gateway 2000, along with 6 others, win the PC Magazine
>Readers Choice award in service and reliability for desktop systems.

Well, that's merely a sign that over the long haul, GW has treated its
customers well.  Its only recently that all these problems have popped
up.  Hopefully for GW and its customers, they will solve these problems.

Greg