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Article #20648

Re: Have you dealt with KC Computers before?

#20648
From: Mike Palmer
Date: Mon, 13 Dec 1993 13:01
31 lines
2958 bytes
jdchung@emily.seas.upenn.edu (Jeffrey D. Chung) writes:

>In article <CHtMwL.52M@encore.com> mpalmer@encore.com (Mike Palmer) writes:
>>jdchung@emily.seas.upenn.edu (Jeffrey D. Chung) writes:
>>
>>>KCC was the only one who actually delivered as promised.  ( I bought a
>>>motherboard, cpu fan, and case from him) - Furthermore, he also sent me a
>>>free floppy disk cover to go along with my case because I don't have a
>>>5.25" drive to go into the bay!
>>
>>All new cases come complete with a FULL set of drive bay covers!

>No.  The case I ordered has 3 5.25" drive bays, and 2 3.5" drive bays. 
>The case came with 2 5.25" bezels, and 2 3.5" bezels because it is
>naturally assumed that you're gonna have at least ONE drive to put in
>there... so the manufacturer leaves out one 5.25" bezel as "standard."
>(because most people have a 5.25" floppy or tape backup)

>My problem was... I don't have a 5.25" drive... I only have a 3.5" drive. 
>So, Kevin was gracious enough to send me a 5.25" bezel FREE - and he even
>paid for shipping... 2 day express...  

>Believe me... I'm not *that* dumb.  I built my PC from the ground up using
>only mail-ordered parts...  Sorry if everyone on the net misunderstood me.

I'm sorry,  but I sell PC's and I've never seen a case recently that didn't
have all the panels intact.   As you say, the user may not have any 5 1/4" 
drives, so why would the manufacturer short change you by one panel?

At least KC got you squared away, but I'm not sure you should have had the fuss
in the first place.
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References: <1993Dec9.152515.4763@news.uiowa.edu> <2e84ua$pa8@netnews.upenn.edu> <CHtMwL.52M@encore.com> <2ea15e$2f1@netnews.upenn.edu>

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From: mpalmer@encore.com (Mike Palmer)
Subject: Re: Have you dealt with KC Computers before?
Organization: Encore Computer Corporation
Date: Mon, 13 Dec 1993 13:01:13 GMT
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References: <1993Dec9.152515.4763@news.uiowa.edu> <2e84ua$pa8@netnews.upenn.edu> <CHtMwL.52M@encore.com> <2ea15e$2f1@netnews.upenn.edu>
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