Article View: comp.sys.ibm.pc.misc
Article #10131Handy Tip: WHEN DEALING WITH STAC ELECTRONICS (Stacker), USE FAX!
From: Jordan K. Hubbard
Date: Thu, 24 Dec 1992 03:47
Date: Thu, 24 Dec 1992 03:47
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I also had some problems with Stacker 2.0 and QEMM. I called Stac Electronics and, due to the fact that I was overseas and dealt with a different customer rep, got straight through (Ironic, no?). HOWEVER, what we basically agreed was that they fax me a list of things to try and I fax back any problems. Well, we went about 3 rounds with the FAX and they were always careful to get back to me within a day. Eventually, my problem was fixed and we all lived happily ever after (well, about 2 weeks later I decided that stacking was really the wrong solution to the problem and simply bought a much bigger drive, but that's another story). Your mileage may differ, but I always had good luck with fax. Saved a fortune on (my) phone bills too. Jordan -- Jordan Hubbard Lotus Development Ireland jkh@whisker.lotus.ie I DO NOT SPEAK FOR LOTUS - IT HAS PLENTY OF LAWYERS TO DO THAT FOR IT ALREADY
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Path: arc1-ca.pugleaf.net!sparky!uunet!pipex!bnr.co.uk!uknet!ieunet!dec4ie.ieunet.ie!jkh From: jkh@whisker.lotus.ie (Jordan K. Hubbard) Newsgroups: comp.sys.ibm.pc.misc Subject: Handy Tip: WHEN DEALING WITH STAC ELECTRONICS (Stacker), USE FAX! Message-ID: <JKH.92Dec24034711@whisker.lotus.ie> Date: 24 Dec 92 03:47:11 GMT References: <Bz6tCw.Cv@news.cso.uiuc.edu> <rnk2ps@rpi.edu> <DLA.92Dec16071120@se05.wg2.waii.com> <1992Dec17.105310.1@tnclus.tele.nokia.fi> <92358.150935U5CAB@wvnvm.wvnet.edu> Sender: usenet@ieunet.ie (USENET News System) Organization: Lotus Development Ireland Lines: 19 In-Reply-To: U5CAB@wvnvm.wvnet.edu's message of 23 Dec 92 20: 09:35 GMT Nntp-Posting-Host: whisker.lotus.ie