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Article View: comp.sys.ibm.pc.misc
Article #10397

Re: A big Compliment and comment about Stacker Support

#10397
From: fred j mccall 575-3539
Date: Thu, 17 Dec 1992 21:35
19 lines
1376 bytes
In <BzAB0n.Kq6@news.cso.uiuc.edu> ftw33616@uxa.cso.uiuc.edu (.) writes:

>Well, I got an e-mail from a guy at Stac. Electronics saying how to help
>me, and to mail him my phone # if nothing else worked, and he would give me
>a call.  _excellent_ support.

>Surprising that they've never responded to any of the posts here.

Why so?  Perhaps they simply don't see the necessity of getting on and
playing flame wars with every guy who manages to do something to screw
up Stacker?  I've only dealt with their user support line once (to
upgrade to 2.0 -- got the 3.0 upgrade in a store), and I found them to
be very good.

-- 
"Insisting on perfect safety is for people who don't have the balls to live
 in the real world."   -- Mary Shafer, NASA Ames Dryden
------------------------------------------------------------------------------
Fred.McCall@dseg.ti.com - I don't speak for others and they don't speak for me.
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Message-ID: <1992Dec17.213528.4919@mksol.dseg.ti.com>
Path: arc1-ca.pugleaf.net!sparky!uunet!zaphod.mps.ohio-state.edu!cs.utexas.edu!csc.ti.com!tilde.csc.ti.com!mksol!mccall
References: <BzAB0n.Kq6@news.cso.uiuc.edu>

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Newsgroups: comp.sys.ibm.pc.misc
Path: arc1-ca.pugleaf.net!sparky!uunet!zaphod.mps.ohio-state.edu!cs.utexas.edu!csc.ti.com!tilde.csc.ti.com!mksol!mccall
From: mccall@mksol.dseg.ti.com (fred j mccall 575-3539)
Subject: Re: A big Compliment and comment about Stacker Support
Message-ID: <1992Dec17.213528.4919@mksol.dseg.ti.com>
Organization: Texas Instruments Inc
References: <BzAB0n.Kq6@news.cso.uiuc.edu>
Date: Thu, 17 Dec 1992 21:35:28 GMT
Lines: 19