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Article #10803

Re: Help With Compaq Deskpro 386/20 Error Message...

#10803
From: Rob Kiesler
Date: Tue, 04 Jun 1991 15:13
40 lines
2055 bytes
in article <1991Jun4.000729.24874@panix.uucp>, schuster@panix.uucp (Michael Schuster) says:
> 
> In article <1991Jun3.133136.19278@cbnewsl.att.com> sgilley@cbnewsl.att.com (The Idealistic Cynic) writes:
>>
>>
>>
>>Then it beeps twice and prints the following message:
>>
>>162 - System Options Not Set (Run Setup)
>>      Insert Diagnostic Disk in Drive A
>>
> 
> The battery which retains the configuration information in non-volatile
> memory (the CMOS RAM chip) has probably died. The error message means that
> the CMOS checksum is invalid; probably due to its having been erased.
> 
> You need to:
> 1. Replace the battery
This is not necessarily true. If the previous video adapter was one
without an onboard BIOS ROM (CGA, MDA), then installing a VGA would
cause the above message, since what is installed in the system no 
longer matches the equipment list in CMOS.

> 2. Get a Compaq setup diskette or, barring that, a shareware AT setup
>    program like GSETUP31. You must know the geometry of your hard
>    drive to do this properly, since the disk type has been erased too.
> 
> 
You do need to do this. You'll have to run setup to eliminate the message.
I don't know about your warm boot problem. I'm not sure how to go about
getting the Diags disk, but contacting your local dealer is one way to
start. We do have a toll free number here at Compaq, but I'm not sure what 
it is, since I'm not a support person.


Rob Kiesler
Compaq Computer

"Is that a real poncho, or is that a Sears(TM) poncho?"
			- FZ
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Message-ID: <1991Jun04.151319.3849@cpqhou.uucp>
Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!caen!spool.mu.edu!uunet!cpqhou!robk
References: <1991Jun4.000729.24874@panix.uucp>

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From: robk@cpqhou.uucp (Rob Kiesler)
Newsgroups: comp.sys.ibm.pc.misc
Subject: Re: Help With Compaq Deskpro 386/20 Error Message...
Message-ID: <1991Jun04.151319.3849@cpqhou.uucp>
Date: 4 Jun 91 15:13:19 GMT
Article-I.D.: cpqhou.1991Jun04.151319.3849
References: <1991Jun4.000729.24874@panix.uucp>
Distribution: na
Organization: Compaq Computer Corporation
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