Article View: comp.sys.ibm.pc.misc
Article #11586Insight/Hard Drives Int'l blunder
From: Phil J Smith
Date: Tue, 05 Jan 1993 21:53
Date: Tue, 05 Jan 1993 21:53
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I just had an interesting experience with Insight. I had ordered a Diamond Speedstar 24x, Teac 3.5" floppy, and a Western Digital 212 meg HD for the USDA. The price they quoted me was $189, $59, and $399 respectively. When we got the order, the invoice said the prices were $259, $69 and $399. So, I called them up and inquired about it. The salesman said that they charge the price stated on the purchase order when it comes in and basically gave me the impression that they weren't going to do anything about it. I then replied by asking why were we charged the extra amount then!?!?!! He asked me where I had seen the prices and I told him the page numbers in their winter catalog which came with the order. He quickly relented and said that when the USDA people called to confirm the order, they were quoted prices from their computer which I assume was the list price. Weird. Has anyone else had similar experiences with Insight? Just curious, Phil Smith
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Newsgroups: comp.sys.ibm.pc.misc Path: arc1-ca.pugleaf.net!sparky!uunet!zaphod.mps.ohio-state.edu!moe.ksu.ksu.edu!ux1.cso.uiuc.edu!news.iastate.edu!pv1414.vincent.iastate.edu!pjsmith From: pjsmith@iastate.edu (Phil J Smith) Subject: Insight/Hard Drives Int'l blunder Message-ID: <pjsmith.726270828@pv1414.vincent.iastate.edu> Sender: news@news.iastate.edu (USENET News System) Organization: Iowa State University, Ames IA Date: Tue, 5 Jan 1993 21:53:48 GMT Lines: 20