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Article View: comp.sys.ibm.pc.misc
Article #11783

Re: Gateway service problem

#11783
From: Thomas Trusk
Date: Thu, 21 Jan 1993 16:41
32 lines
2134 bytes
In article <jcmorris.727537460@mwunix> jcmorris@mwunix.mitre.org (Joe Morris) writes:
>akm@atlantix.cs.uoregon.edu (Anant Kartik Mithal) writes:
>
>>I thought that folks reading this thread should know that Infowrold
>>has a front page article that talks about Gateway's poor support. This
>>is in the current (1/18/93) issue.
>
>  [details deleted]
>
>The _Wall_Street_Journal_ ran an article earlier this week (Monday or
>Tuesday; I'm not sure which) saying pretty much the same thing.  The
>call volume figures quoted are amazing.
>

My most recent issue of PC Magazine reports a reader's survey 
that ranks Gateway ABOVE average in all categories. This tells me 2 things.

Either:

1. the readers of PC mag have more technical common sense obviating the
   need to call the bonehead 'support' people, or

2. PC Mag way, way, way, way, behind the times. Pretty sad for a journal published
   twice a month.

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*==*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=
*Dr. Thomas Trusk                    *                              *
*Dept. of Cellular Biology & Anatomy * Email to ttrusk@its.mcw.edu  *
*Medical College of Wisconsin        *                              *
*Milwaukee, WI  53226                *                              *
*(414) 257-8504                      *                              *
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*==*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=
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References: <C1248s.HE8@cdsmn.mn.org> <downs.62.727498154@helios.nevada.edu> <dhess.727501500@Xenon.Stanford.EDU> <1993Jan20.045248.2388@cs.uoregon.edu> <jcmorris.727537460@mwunix>

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From: ttrusk@its.mcw.edu (Thomas Trusk)
Newsgroups: comp.sys.ibm.pc.misc,comp.os.ms-windows.misc,comp.os.ms-windows.programmer.tools,comp.os.ms-windows.programmer.misc
Subject: Re: Gateway service problem
Date: 21 Jan 1993 16:41:44 GMT
Organization: Medical College of Wisconsin  (Milwaukee, WI)
Lines: 32
Message-ID: <1jmjo8INN4qc@post.its.mcw.edu>
References: <C1248s.HE8@cdsmn.mn.org> <downs.62.727498154@helios.nevada.edu> <dhess.727501500@Xenon.Stanford.EDU> <1993Jan20.045248.2388@cs.uoregon.edu> <jcmorris.727537460@mwunix>
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