🚀 go-pugleaf

In article <1993Jan24.213734.10312@newshost.lanl.gov>, sct@beta.lanl.gov (Stephen Tenbrink) writes:
|> In article <1993Jan23.183543.12329@sarah.albany.edu> pv9955@gemini writes:
|> >I think I deserve this punishment.
|> >Back in June, my family bought a Gateway2000 486sx25.  It is a fine computer.
|> >...then it died.
|> >
|> >What is happening is that when it is turned on, the three indicator lights
|> >flash on, and then everything turns off.  No fan spinning; no hard drive.
|> >Gateway Tech Support said they cannot send an On-Site technician to my home
|> >because they do not do "troubleshooting."  I will first have to find the
|>          ------------------------------
|> >problem, and they will send me a replacement part.  Only if it is a big job
|> >will they send someone to do the work.
|> >
|> 
|> 
|> Waite a minute!!  What good is having "on-site" technical support if they
|> don't troubleshoot?  I may have been naive, but what is the "on-site"
|> support for except to fix something you cannot identify?  Am I wrong??  If
|> this is the case, then we've been dupped by the claim.

Immediately, if not sooner, get back to Gateway 2000 and get a service
manager, and if the story is the same call Ted Weitt owner, you will
probably get an assistant, but you should get some assistance on this
problem. According to the adds You are entitled to one-year service
on site if you can not fixit.