🚀 go-pugleaf

poffen@sj.ate.slb.com (Russ Poffenberger) wrote:
} 
} A couple of weeks ago when I received my MSC 6.0 update, I didn't think much
} about it until yesterday I got a bill from the carrier (Airborne Express) for
} delivery charges of $40.
} 
} What the *$#^&^*% gives?
} 
} Is this common practice for Microsoft to bill the recipient for shipping?
} I thought one of the things I paid for when I ordered it (on my credit card)
} was some $7.50 for shipping and handling.
} 
} Who would I talk to at Microsoft to find out why this is happening?
} 
} 
} Russ Poffenberger               DOMAIN: poffen@sj.ate.slb.com
} Schlumberger Technologies       UUCP:   {uunet,decwrl,amdahl}!sjsca4!poffen
} 1601 Technology Drive		CIS:	72401,276
} San Jose, Ca. 95110             (408)437-5254

I would definitely talk to someone.  I received my update from Microsoft 
via Federal Express and I have received no bill.  Also the $7.50 was for 
shipping and handling.

I would talk to both Microsoft and the shipping company in question, sounds
like they just got their wires crossed.