Article View: comp.sys.ibm.pc.misc
Article #2479Re: MSC 6.00 delivery charges
From: Russ Poffenberger
Date: Wed, 15 Aug 1990 23:28
Date: Wed, 15 Aug 1990 23:28
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2983 bytes
In article <121871@kean.ucs.mun.ca> jgarland@kean.ucs.mun.ca writes:
>In article <1990Jul27.181203.25496@sj.ate.slb.com>, poffen@sj.ate.slb.com (Russ Poffenberger) writes:
>> A couple of weeks ago when I received my MSC 6.0 update, I didn't think much
>> about it until yesterday I got a bill from the carrier (Airborne Express) for
>> delivery charges of $40.
>>
>> What the *$#^&^*% gives?
>>
>> Is this common practice for Microsoft to bill the recipient for shipping?
>> I thought one of the things I paid for when I ordered it (on my credit card)
>> was some $7.50 for shipping and handling.
>>
>> Who would I talk to at Microsoft to find out why this is happening?
>>
>>
>> Russ Poffenberger DOMAIN: poffen@sj.ate.slb.com
>> Schlumberger Technologies UUCP: {uunet,decwrl,amdahl}!sjsca4!poffen
>> 1601 Technology Drive CIS: 72401,276
>> San Jose, Ca. 95110 (408)437-5254
>
>
>This has happened to me (once!) when a part was shipped using a
>service that did not come to our part of the world (Federal Express).
>They apparently gave the part to a freight forwarding service who
>(after a day or two of deliberation and deep thought) gave it to Air Canada
>(charging $30 for their trouble). Air Canada then shipped it to me
>and said I could pick it up as soon as *I* cleared it through customs
>and paid the forwarding fees and their own fees (another $30).
>Thank God it was RAM and didn't weigh anything!
>
>As the sender acted in good faith as far as I could tell, I let it
>ride and chalked it off to experience. But you can be damn sure I
>check out *HOW* a company I order from proposes to ship to me now. In
>truth, for a remote Canadian city like I live in, I have found the mail to be
>about as good as anything since (1) nothing is going to arrive fast
>anyway--sigh--and (2) the mail doesn't always flag my stuff for customs
>or for paying the 13.5% Federal Sales tax (I average about 1 in 3 by
>mail and 1 in 1 by air courier).
>
I can't believe that there is a problem shipping via ANY method to San Jose. In
fact, I got my SDK update from usoft via 2 day Fed-Ex. No problems there.
Russ Poffenberger DOMAIN: poffen@sj.ate.slb.com
Schlumberger Technologies UUCP: {uunet,decwrl,amdahl}!sjsca4!poffen
1601 Technology Drive CIS: 72401,276
San Jose, Ca. 95110 (408)437-5254
Technical Details
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<1990Aug15.232817.22905@sj.ate.slb.com>Path:
arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!zaphod.mps.ohio-state.edu!usc!cs.utexas.edu!uunet!sjsca4!poffenReferences:
<1990Jul27.181203.25496@sj.ate.slb.com> <121871@kean.ucs.mun.ca>Show Full Headers
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!zaphod.mps.ohio-state.edu!usc!cs.utexas.edu!uunet!sjsca4!poffen From: poffen@sj.ate.slb.com (Russ Poffenberger) Newsgroups: comp.sys.ibm.pc.misc Subject: Re: MSC 6.00 delivery charges Message-ID: <1990Aug15.232817.22905@sj.ate.slb.com> Date: 15 Aug 90 23:28:17 GMT References: <1990Jul27.181203.25496@sj.ate.slb.com> <121871@kean.ucs.mun.ca> Reply-To: poffen@sj.ate.slb.com (Russ Poffenberger) Organization: Schlumberger Technologies, San Jose, CA. Lines: 48