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Article View: comp.sys.ibm.pc.misc
Article #5953

Gateway 2000 and Word for Windows 2.0b

#5953
From: John Ozcomert
Date: Thu, 05 Nov 1992 15:34
21 lines
1648 bytes
Fellow netters:

Allow me to vent my frustration at Gateway 2000, and ask fellow Gateway   
owners to complain with me.

Okay.  When I bought my system, I chose Word for Windows as my software option.
Two months later, I heard from a friend that Microsoft was distributing
version 2.0b to correct bugs in version 2.0a, which I received from Gateway.
After talking with the folks at Microsoft, I learned I would have to get all
upgrades through Gateway.  (there are no registration numbers associated
with the disks and manuals I received)  No problem, thought I.  A call to
Gateway informed me that they expected version 2.0b in mid-October, and
that a call to their add-on section would get me an upgrade at that time.But 
this morning, I was told by the add-on section that GW would not be distributing
2.0b, and that 2.0a was still being shipped with new orders.
The bottom line is this:  although a good deal is apparent when one obtains
this program through GW 2000, you are something less than a full fledged
registered owner.  I am in the process of trying to get through on their
phone line to scream at someone, but needed to get this off my chest.
Thanks for listening.
-John
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Message-ID: <1992Nov5.153415.28514@wam.umd.edu>
Path: arc1-ca.pugleaf.net!sparky!uunet!gatech!darwin.sura.net!haven.umd.edu!wam.umd.edu!ozcomert

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Newsgroups: comp.sys.ibm.pc.misc
Path: arc1-ca.pugleaf.net!sparky!uunet!gatech!darwin.sura.net!haven.umd.edu!wam.umd.edu!ozcomert
From: ozcomert@wam.umd.edu (John Ozcomert)
Subject: Gateway 2000 and Word for Windows 2.0b
Message-ID: <1992Nov5.153415.28514@wam.umd.edu>
Sender: usenet@wam.umd.edu (USENET News system)
Nntp-Posting-Host: rac3.wam.umd.edu
Organization: University of Maryland, College Park
Date: Thu, 5 Nov 1992 15:34:15 GMT
Lines: 22