Article View: comp.sys.ibm.pc.misc
Article #901Re: First Time buyer needs advice
From: Joel Kniaz
Date: Tue, 14 Apr 1992 23:01
Date: Tue, 14 Apr 1992 23:01
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3505 bytes
Buy Computer Shopper at your nearest grocery store...
Check back issues to see how long any company has been
advertising (don't 'fly-by-night')
If the add looks like it's from the back of the
National Enquirer, let it go.
Only deal with a company with its own address
- i.e. '221 Orchard St.' NOT 'P.O. Box XXXX' or
'221 Orchard St. Suite 2A'
Make sure the company has life-time 1-800 service for both
sales and service assistance
Call a number of different companies to bracket prices,
standards, and quality of service:
- If you get contradictory info from
different companies, the sales-people
may be ignorant or lying.
- Don't accept a hard-sell: if you can't
buy it tomorrow, don't buy it from
them at all...
Be sure to ask if ay of the parts are used or 'reconditioned'
Ask if the dealer is an authorized dealer for that computer.
- if it isn't, you may have warranty or service problems
(IBM won't touch it, but DEC is pretty flexible)
Don't get talked up: If you don't need a 50 zigabyte drive and
a 36 inch SuperDuper Monitor, then don't buy it, no matter
how cheap dealer makes it sound...
When calling different vendors, keep a standard configuration
in mind to make it easier to compare.
Be sure you are able to use a credit card and have a good
25 to 30 days to return it, unconditionally.
Ask for a 'burn in' of your system, in which the company
sets up your disk partitions, operating system, etc,
and runs them for a few days on your machine to make
sure it works.
Insist on at least 2 years of parts & labor warranty. Sometimes
parts warranties are only 1 year. That's ok too.
If FULL documentation is not included with all of your bundled
software, it very well may be pirated. If you are
comfortable with that you can save alot of money on
Windows, DOS, DRDOS, etc,. but you are compromising
your security as well as your moral standards.
Anyway, mail order is definately the way to go today, as the
prices in the catalogs are much more compettetive than those
in the Malls or Superstores. NEVER buy just for the brand
name: You're better off getting 3 clones than 1 PS/2 for the
same price. Just throw them away as they break down... ;^>
Actually, the service you pay for from the bigger companies
is just not worth the premium you pay, as the smaller companies
are now providing service too...
Good luck!
______________________________________________________________________
/ "Lo, Though I walk through the valley in the shadow of death, /
\ I fear not! ______________\
/ For I am the biggest son-of-a-bitch in the valley." / My favorite /
\______________________________________________________\ expression...\
/ Joel Kniaz kniaz@garfield.cs.wisc.edu kniaz@jomby / __i /
\______________________________________________________\_yiLballe(Mu)_\
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Newsgroups: comp.sys.ibm.pc.misc Path: arc1-ca.pugleaf.net!sparky!uunet!wupost!uwm.edu!daffy!cat4.cs.wisc.edu!kniaz From: kniaz@cat4.cs.wisc.edu (Joel Kniaz) Subject: Re: First Time buyer needs advice Message-ID: <1992Apr14.230159.20988@daffy.cs.wisc.edu> Sender: news@daffy.cs.wisc.edu (The News) Organization: University of Wisconsin, Madison -- Computer Sciences Dept. References: <1992Apr10.222239.17702@risky.ecs.umass.edu> Date: Tue, 14 Apr 1992 23:01:59 GMT Lines: 62