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Article View: comp.sys.ibm.pc.misc
Article #943

Re: Mail order from CDW

#943
From: Bob N Keenan
Date: Wed, 15 Apr 1992 17:34
34 lines
2438 bytes
In article <1992Apr15.171255.10339@raven.alaska.edu> sxjcb@orca.alaska.edu (Jay C. Beavers) writes:
>> I am planning to buy some stuff from the CDW in IL.  Their prices listed in
>> PC World are good.  I have several questions before I place the order:
>>	 1. Do they deliver the parts ordered in time?
>> 	2. How is the reputation of CDW (service, product quality)?
>
>> I need commonts from anyone who has ordered from CDW before.  Thanx.
>
>> Haibo Yu
>
>I've had many problems with CDW when ordering, specifically that they
>pre-approve your purchases on your credit card, not 'charging' exactly but
>still taking that credit off your card.  As well, I've had problems when
>cancelling an order (on the order of two - four weeks to get them to remove
>the pre-approval) and I've been consistently given the 'any-day-now' routine
>on backorders.  I've also had rude salespeople.  So, nope, I strongly
>recommend against ordering CDW.  USA Flex has similar prices, good service,
>and I've never had a lick of a problem. - jcb

  I have heard of the EXACT same problems from CDW.  My friend ordered
  and returned a tape drive to them, and found out he could only
  receive STORE CREDIT and not a refund.  He was thinking of
  purchasing a SVGA monitor anyway, so he applied his credit + $150,
  and ordered a Panasonic Panasync. This was over a MONTH ago, and he
  has also consistantly been given the "any-day-now" , or "gaureentee
  it'l be here Xday" line... He also has complained about rude/inept
  salespeople......... Ill never order from them.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~ Bob N. Keenan                     | disclaimER?? I don't even 
~ University of Wisconsin-Milwaukee | KNOW HER!!!       ___o 
~ bnk@csd4.csd.uwm.edu              |                  -\ <,  
~                       ......wooosh!................(*)/ (*) 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Path: arc1-ca.pugleaf.net!sparky!uunet!zaphod.mps.ohio-state.edu!uwm.edu!csd4.csd.uwm.edu!bnk
From: bnk@csd4.csd.uwm.edu (Bob N Keenan)
Subject: Re: Mail order from CDW
Message-ID: <1992Apr15.173446.12415@uwm.edu>
Sender: news@uwm.edu (USENET News System)
Organization: Computing Services Division, University of Wisconsin - Milwaukee
References: <1992Apr15.171255.10339@raven.alaska.edu>
Date: Wed, 15 Apr 1992 17:34:46 GMT
Lines: 34